By
Medical Care Review | Friday,
October 20,
2023
The Digital Patient Engagement and Visual Self-Service solutions provider has announced the signing of another healthcare provider to implement and launch its innovative engagement platform.
BURLINGTON, MASS — A leading healthcare provider in the northeast US has selected the Zappix Digital Patient Engagement solution to help transform its patient engagement and improve patient outcomes. The Zappix Digital Patient Engagement Solution will help the provider with its Digital Transformation initiative, and allow patients to engage with the provider digitally through mobile devices to create a more personalized, more responsive communication channel. The solution creates engaging digital patient interactions while reducing unnecessary bureaucratic burden from staff.
“We are excited to provide our Digital Patient Engagement Solution to new clients in the healthcare industry,” said Yossi Abraham, Zappix President and CEO. “We look forward to working together to further provide innovative solutions to the healthcare sector and help more patients access the information and care they need quickly and conveniently.”
Among other benefits, the hospital will benefit from:
◙ Digital Patient Education — digitizing patient education material and transitioning from paper to digital
◙ Improve Preparedness, Reduce Rescheduling & No-Shows — interactive engagement reduces no-shows with proactive reminders and pre-procedure guidance that make sure patients arrive prepared
◙ Free Up Staff for More Productivity — shift bureaucratic burden from staff to automated solutions to engage patients, update databases, and convert more referrals
◙ Improve Patient Experience — Fully automated experiences improve patient satisfaction and boost patient loyalty with automated digital experiences today’s patients demand
◙ Zero Operational Disruption — the system launches in under four weeks with zero learning curve for staff, delivering results quickly and easily
The full suite of Zappix Digital Patient Engagement solutions involves several distinct solutions deployed through innovative Zappix On-Demand Visual Self-Service technology. Key features include Scheduling & Appointment Confirmation using text message reminders to connect patients to a rich, app-like experience to automatically confirm, cancel, or update schedules, Pre & Post Procedure Instructions automatically delivering the information patients need exactly when they need it to boost patient outcomes and reduce recovery times, and Referral Management & Patient Recalls preventing patient leakage and improve referral conversion rates to boost efficiency and revenue.
