Why Hospitals Need a Clinical Communication and Collaboration System?

A clinical communication and collaboration system's mobile capabilities are known to improve communication between care providers, provide insights, and reduce response times.

Fremont, CA: Clinical communications and collaboration systems help clinicians, physicians, nurses, and other staff members coordinate their activities and share patient information available in text, telemetry, documents, images, and video. This seamless communication reduces response times between hospital staff and patients, enhances care transitions and patient throughput, and reduces hospitalized patients' discharge times. Clinical communications and collaboration systems reduce the risks associated with communication gaps in hospitals by bringing together a variety of traditional communication systems used in hospitals, such as email, paging, PBX, and VoIP, and modernizing them through mobility, cloud, and IoT.

Here are some of the reasons why your hospital requires a clinical communication and collaboration system:

Staff optimization: With as many as 26 percent of patients reporting receiving contradictory information from different doctors, clinical communication becomes even more important in the context of re-admissions. 

A unified clinical communication and collaboration platform brings all care teams together, ensuring that everyone involved in a patient's care is up to date on all treatments and recommendations. Healthcare workers no longer have to deal with out-of-date technology, which leads to inconsistent and late care. Staff can receive detailed messages via secure text instead of waiting for call-backs to receive vital patient information when using a clinical communication and collaboration system. By shortening the time it takes to coordinate care, clinicians can spend more time with patients, improving not only job satisfaction but also patient safety and throughput.

Mobility: A clinical communication and collaboration system's mobile capabilities are known to improve communication between care providers, provide insights, and reduce response times. Utilizing their smartphones, hospital staff can remotely monitor patients' health and send text reminders about necessary follow-up care. Such interventions can help providers identify emerging issues before they become hospitalized. Because the system connects providers for direct collaboration, it is very clear who is in charge of overseeing the patient's next steps. Images and test results can be securely transmitted from one provider to the next, and critical diagnosis and treatment information can be viewed instantly, minimizing wait times and duplicate treatments.