MTM and TCARE Proactively Engage Caregivers with Age Tech Solution

MTM and TCARE engage caregivers with an age-tech solution proactively.

FREMONT, CA: "TCARE's mission is to be the single solution for aging-in-place strategies for its enterprise partners. TCARE partners with organizations that provide evidence-based solutions with proven aging-in-place outcomes. The partnership between TCARE and MTM creates the most comprehensive SDOH solution for our healthcare system," says Ali Ahmadi, CEO of TCARE. MTM, one of the country's most experienced and competent non-emergency medical transportation (NEMT) brokers, has partnered with TCARE. The alliance intends to proactively engage older persons and their family carers throughout their aging and caregiving journey by offering closed-loop transportation and related services. TCARE is the foremost provider of aging-in-place technologies and data analytics in the elder care and disability industries. TCARE's platform and MTM's leading network of NEMT providers, "as well as approved food security and home safety-related services," offer unmatched support for older persons and their family carers. MTM's network eliminates the communication gap between service providers and caregivers, enhancing family caregivers' participation.

"MTM's impressive transportation platform and their network are the most robust and national solution in the market. It is a natural fit for a mutual partnership to help as many families as possible. MTM's technology, coupled with TCARE, allows us to outreach and engage with diverse elder and disabled populations and expand the mission of equity in our healthcare system," adds Ahmadi.

AARP's 2020 research estimates that there are around 41.8 million caregivers in the United States. Eighty-nine percent of caregivers are unpaid family members or friends of the care recipient. 

Due to heightened stress and a lack of support, unpaid carers frequently exhibit symptoms of burnout, including deteriorating physical and mental health. Caregiver burnout can be mitigated by providing caregivers with resources that help them identify and mitigate the fundamental causes.

The TCARE technology and data platform is the only evidence-based, ACL-accredited, and CMS-approved family caregiver support program that delays nursing home placement and minimizes family caregiver fatigue. Based on its proprietary and evidence-based clinical approach, the TCARE platform diagnoses the fundamental reason for a caregiver's burnout. In partnership with a Certified Care Manager, this protocol enables the digital solution to recommend the most effective intervention based on the carer's particular family circumstances and situations. Then, TCARE utilizes its curated closed-loop referral system to deliver referrals at the appropriate time and location.

Through the integrated TCARE-MTM aging technology solution, Care Managers can assist carers with scheduling transportation and addressing food security and home safety gaps. In turn, MTM can provide digital real-time feedback on service status to finish the delivery loop. This commercial partnership between TCARE and MTM combines two revolutionary aging-in-place solutions, maximizing client value. The technological integration provides caregivers with an unmatched experience, generates real-time engagement feedback for clients, advances family caregiver support, and promotes positive outcomes for older persons.

"We are delighted to grow our partnership with TCARE to drive meaningful change in our communities," says Alaina Macia, President and CEO of MTM. "Together, TCARE and MTM will continue to move towards the shared goal of empowering healthy aging-in-place by supporting caregivers at scale so they can focus on what matters most: taking care of themselves and their loved ones."