By
Medical Care Review | Friday,
November 10,
2023
Care Heroes engages & rewards caregivers, increases recruitment and retention, and improves patient outcomes.
Fremont, CA: The home health market is presently facing an unprecedented amount of difficulties and opportunities at the same time, owing to a mix of factors, including a change away from volume-based payment, higher acuity care relocating to the home, and growing prices.
Complia Health, a leading home health and hospice technology provider, and Care Heroes, the first web and mobile platform to enable carers to track activities and earn incentives, collaborated to improve patient outcomes through caregiver incentives. This is the latest in a series of advances demonstrating CompliaHealth's dedication to providing a world-class consumer and caregiver experience that encourages proactive, predictive health management.
"Caregiver recruitment and retention is the number one issue facing agencies today. At Complia Health we know that the first step in providing great care is being able to attract and retain great caregivers," explained CEO Rich Berner. "By incenting and rewarding great patient care, Care Heroes helps our clients proactively drive the best possible care outcomes, by delivering better experiences for their caregivers and the patients they serve," he added.
Complia Health has incorporated the Care Heroes recognition tool as part of the agreement to match with agencies' key operational criteria. The smartphone app encourages specific behaviors by providing "Care Coins," which can get exchanged for gift cards. In addition, Complia Health has included these KPIs in the Care Heroes app to confirm accomplished benchmarks.
Care Heroes is a caregiver engagement platform that engages, incentivizes, and rewards caregivers for home care companies, personal care agencies, and health plans. In addition, the Care Heroes CareGraph analytics tool gives fresh insights into patient compliance & improving patient for agencies and health plans.
Complia Health creates sophisticated, scalable enterprise solutions that streamline clinical, financial, and back-office processes for healthcare organizations that provide pre-and post-acute care. Complia Health tackles the whole continuum of care in one integrated platform, from enabling the greatest range of payer types to simplifying the most complicated billing scenarios.
