Medify Health

Burt Lively is no stranger to Remote Patient Monitoring platforms, but his experience at Medify Health has opened his eyes to a transformational approach: simplicity. As the Head of Growth at Medify, he believes his most important role is to educate healthcare providers on the difference between the promise of an easier life through technology and the reality that many face.

“New technology can often be complicated for both patients and practices,” Burt explains. “Medify’s goal is to make a real difference in patient lives and practice results, so we have focused on lowering barriers by providing full-service support, proactive patient strategy, and simplified tech where possible.”

That approach has resonated widely, earning attention from providers and recognition from readers who recently voted Medify the top RPM service of 2025.

Unlike vendors that primarily sell devices or software, Medify works as a virtual extension of the practice. The company provides cellular-enabled devices, enrolls patients, manages engagement, documents directly in the EMR, and handles billing until reimbursements are received. Patients experience the program as if it comes directly from their provider’s office, while practices see fewer administrative burdens, improved patient outcomes, and a reliable new revenue stream.

At the heart of the model is what Medify calls “human-powered connected care.” Cellular devices automatically transmit patient data, but the true impact comes from the consistent engagement of a care team that includes nurses, pharmacists, lifestyle coaches, and social workers. These professionals reach out to patients regularly—often multiple times each month—building accountability and trust while helping practices identify concerns before they escalate.

Amy, a client of Medify, described how this design changed the way her clinics operate. “Patients don’t see this as a third-party program. They feel like the outreach is coming directly from our practices, which builds trust. And the practice staff is relieved— they’re no longer drowning in follow-up calls or paperwork.”

The outcomes are meaningful. In one cardiology group, heart failure readmissions dropped by half after daily monitoring and consistent follow-up. A rural clinic reported a 25 percent decrease in HbA1c levels among diabetic patients within six months. Primary care groups using Medify have also reported steady reductions in all-cause hospitalizations, alongside financial gains that come without upfront cost.

Security and compliance are woven into the model. Every encounter is documented directly in the EMR, devices transmit data through secure LTE connections, and monthly audits help ensure alignment with CMS requirements. For providers, this creates peace of mind. For patients, the technology is nearly invisible, leaving the focus on care rather than complexity.

Brent Wise, President of Medify, emphasizes what he believes is the core differentiator. “We’re proud of our advanced technology, but what really sets us apart is our team,” he says. “The relationship between health coaches, practice care teams, and patients is what makes connected care meaningful.”

For clients, that relationship has translated into both operational relief and stronger patient loyalty. Practices appreciate that Medify operates under their name, integrates into existing workflows, and removes the financial risk by covering program costs upfront. Patients appreciate the consistency and familiarity of a program that feels like it is part of their provider’s office.

Looking forward, Medify is positioned to support both independent practices and large health systems as they navigate the shift toward value-based care. For smaller providers, the partnership means less administrative burden and more time with patients. For larger groups, it offers the ability to manage populations at scale without sacrificing the personal touch.

As Amy sums up, “It feels like Medify is part of the practice. Patients are more engaged, our team is less stressed, and the financial results speak for themselves.”

For healthcare leaders, the path forward is becoming clearer. Medify blends technology with human connection, creating a model that improves outcomes for patients, reduces workload for staff, and enables practices to unlock new opportunities for growth.