Assistiamo Te

Distance should never stand between a patient and the care they require, says Armando Cipparano, president of Assistiamo Te.

Rightly so, his company, Italy’s foremost long-distance medical transport provider, is a lifeline for patients needing world-class medical journeys beyond borders. Whether intra-country or across continents, Assistiamo Te ensures every journey is meticulously planned and seamlessly executed, proving that no distance is too far when health is the priority.

But its mission goes far beyond providing ambulances, medical flights or taxi services. True to its name—meaning “assisting you”—the company redefines medical transport by weaving exceptional care into every step of the journey. Highly skilled nurses and physicians are part of Assistiamo Te’s team, supported by trusted external partners, who make sure patients receive uncompromising attention and support during transit.

Strengthening Personalisation in Medical Transport Services

Assistiamo Te merges technology with human insights to create a customisation strategy that guarantees each patient journey is as seamless as it is secure.

Its platform excels in handling requests across national and international spectrums efficiently. From the initial request, the platform thoroughly collects and channels information to the right medical professionals, preparing a comprehensive medical report on the patient’s condition before any transport is organised. This ensures every aspect of their care is considered, and nothing is left to chance.

A dedicated team member from Assistiamo Te then collaborates with healthcare providers to tailor the patient transfer process. For instance, if patients require minimal medical supervision, only medical escorts on commercial flights are provided. This option combines cost-efficiency with professional oversight, ensuring patients travel safely while avoiding unnecessary complexity. But in cases where more intensive care is required, Assistiamo Te arranges fully equipped air ambulances, staffed with highly trained medical professionals who are able to handle critical medical situations. Adapting to the specific circumstances of each patient makes medical transport more personalised.

The company transforms even the most challenging requests into realities with profound human impact. For instance, when a terminally ill cancer patient from Lombardy expressed his last wish to spend his final moments in his homeland, Albania, the request posed significant air travel challenges due to the complexities of his medical condition. Assistiamo Te’s team still managed to plan and execute a tailor-made land journey within just 24 hours. This extraordinary response went far beyond the logistics of medical transport; it was a powerful act of humanity, fulfilling a personal wish with care, compassion and respect.

Connecting to Seamless Care, Anytime, Anywhere

Patients can directly opt for services on its platform for home care or medical transport. With its skilled medical professionals readily available, day or night, Assistiamo Te guarantees professional care is always within reach, providing a constant sense of security and continuous support to the patients in their healthcare journey.

Even for individual patients travelling alone with health concerns, Assistiamo Te provides a stress-free journey. It manages everything from providing essential medical equipment—such as wheelchairs, portable monitors and IV stands—to ensuring the constant presence of experienced medical professionals. For elderly travellers or individuals with physical disabilities, this is an excellent way of turning their dreams of exploring the world into reality, allowing them to visit places they have long desired to see. Families can have peace of mind knowing every medical and logistical aspect is handled with the utmost expertise.

“Relax and take care of your health; Assistiamo Te will take care of the rest.” It’s not just a tagline of the company but a deeply held promise that it fulfils every single day by standing steadfastly with the patients, ensuring no challenge feels insurmountable, and no patient feels alone.